FAQ

FAQ

Frequently Asked Questions

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What materials are your jewelry pieces made of?

We work in the fine metals of silver, white gold, yellow gold, rose gold, and platinum. We also have suppliers if you’re looking for titanium, tungsten, stainless steel items.

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Do you offer custom-made jewelry?

David specializes in custom-made jewelry.  Our gallery stays small because most of what we do is custom pieces for the clientele that wants something made just for them.

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What is the quality of the gemstones and diamonds you use?

The quality of gemstones and diamonds completely depends on your needs and budget.  We work to source the highest quality in every clients price point.

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What's the difference between different types of metals (e.g., white gold, yellow gold, platinum)?

Fine metals used in jewelry vary in composition, appearance, durability, and price. Here are some of the most common types of fine metals used in jewelry and their key differences:

1. Gold:

  • Yellow Gold: Pure gold mixed with alloy metals for durability. Its color can range from pale yellow to rich gold.
  • White Gold: Alloyed with white metals like nickel, palladium, or silver, and often coated with rhodium for a bright white appearance.
  • Rose Gold: A mix of gold and copper, creating a warm reddish-pink hue.
  • Green Gold: Gold alloyed with silver or other metals, resulting in a greenish tint.
  • Karat: Gold purity is measured in karats (e.g., 24K is pure gold, 18K is 75% gold, 14K is 58.3% gold).

2. Platinum:

  • White Metal: Naturally white and dense, often used in its pure form for jewelry.
  • Durability: Platinum is extremely durable and resistant to tarnish, making it suitable for daily wear.
  • Hypoallergenic: Good for those with metal allergies.
  • Heavier Weight: Platinum is heavier than other metals.

3. Silver:

  • Sterling Silver: Made of 92.5% silver and 7.5% alloy metals, usually copper, for strength.
  • Tarnishing: Silver can tarnish over time due to exposure to air and moisture.
  • Affordability: Sterling silver is more affordable than gold or platinum.
  • Variety: Silver can be polished to a high shine or oxidized for a darker, antique look.
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Do you offer appraisals for insurance purposes?

We offer full insurance appraisals in house. These are included with your purchase of in-stock or David Adams custom made pieces. If you are wanting a stone certified, we will ship to GIA (Gemological Institute of America) to have this documentation completed for you.

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Can I get my old jewelry remodeled or redesigned?

Yes! Call or text us to set up a design consultation, we will ask that you bring your ideas with you so that we can begin forming a final picture of your new design. This process usually takes 2-4 weeks depending on material availability and design complexity.

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How should I store my jewelry to prevent tarnishing and damage?

Be sure to clean before you store, you’ll want to make sure your jewelry is dry and free of dirt and oils. Keep separated from other items, this can cause unseen scratching that will build up over repetition. Anti-tarnish products help when storing, you can also purchase a solvent cloth from our store to polish your pieces without harsh chemicals. 

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What's the difference between natural and lab-grown gemstones?

1. Origin:

  • Natural Gemstones: These gemstones are formed naturally within the Earth’s crust over thousands or millions of years. They are mined from various locations around the world.
  • Lab-Grown Gemstones: These gemstones are created in a controlled laboratory environment using advanced technological processes that mimic the natural conditions under which gemstones form.

2. Formation:

  • Natural Gemstones: Formed through geological processes involving heat, pressure, and chemical reactions deep within the Earth’s mantle.
  • Lab-Grown Gemstones: Created using processes like the High Pressure High Temperature (HPHT) method or the Chemical Vapor Deposition (CVD) method, which replicate the natural growth conditions in a much shorter time.

3. Appearance:

  • Natural Gemstones: Display natural variations in color, clarity, and inclusions due to their geological formation.
  • Lab-Grown Gemstones: Tend to have fewer inclusions and more consistent color and clarity because they are grown under controlled conditions.

4. Rarity and Availability:

  • Natural Gemstones: Often rarer and more valuable due to the unpredictable and lengthy geological processes involved in their formation.
  • Lab-Grown Gemstones: Generally more abundant and can be produced on demand, leading to potentially lower prices.

5. Environmental Impact:

  • Natural Gemstones: Mining natural gemstones can have environmental consequences, including habitat disruption, water pollution, and carbon emissions.
  • Lab-Grown Gemstones: Generally considered more environmentally friendly due to reduced environmental impact, especially if renewable energy sources are used in the production process.

6. Ethical Concerns:

  • Natural Gemstones: Can sometimes be associated with ethical concerns related to mining practices, such as child labor and conflict minerals.
  • Lab-Grown Gemstones: Tend to have fewer ethical concerns, but it’s still important to ensure that the manufacturing processes adhere to ethical standards.

7. Pricing:

  • Natural Gemstones: Often command higher prices due to their rarity and the extensive time and effort required to mine and process them.
  • Lab-Grown Gemstones: Generally more affordable than their natural counterparts, although prices can vary depending on factors like size, quality, and type of gemstone.

8. Identification:

  • Natural Gemstones: Gemologists can identify natural gemstones by studying their inclusions, growth patterns, and other unique characteristics.
  • Lab-Grown Gemstones: Sometimes require specialized testing to distinguish them from natural gems, as they can have similar physical and chemical properties.

Both natural and lab-grown gemstones have their own merits, and the choice between them often depends on individual preferences, budget considerations, and ethical concerns. It’s important to be informed about the type of gemstone you’re purchasing to make a decision that aligns with your values and needs.

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Can I get my jewelry resized or repaired here?

Yes! We do resizing in Sterling Silver, Gold, and Platinum. Price varies depending on ring and difficulty.

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How do I care for and clean my jewelry?

If you aren’t able to come in for a complimentary cleaning, we suggest you use an at home ottosonic cleaner or warm water and soap. Do not use chemicals or coarse brushes on your jewelry as this could remove plating or cause unwanted tarnishing and wear on the piece.

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Can I see a certificate of authenticity for your diamonds?

Every diamond we obtain comes with a certificate of authenticity. Once your design is completed, we will include this with your appraisal paperwork.  Please note, not all in-stock diamonds will have a certificate of authenticity because of the age of the stock, however, we can still provide appraisal paperwork on request.

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Are your products ethically sourced?

Yes.  Our vendors are all trade-affliated members of Jewelers Board of Trade (JBT), Jewelers of America (JM), and Gemological Institute of America (GIA)

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Can I order online? What's your shipping process?

Yes. You are able to order online any in-stock item or Mother’s Rings. Product could take 2 weeks to process, shipping is usually overnight or 2 days at most.

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Do you offer financing options for larger purchases?

No. We do not offer in-store financing options. However, we do have the option for a down payment and layaway. See associate for further details.

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Are your designs exclusive, or do you carry popular brands as well?

All custom design work done in-house is hand crafted by David Adams. Each piece is dependant on the client and the look they are wanting. We do not carry any brand name items.

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Do you have a warranty for your products?

 Yes. The Terms and Conditions are as follows.

Exchanges and Returns

Items may be returned within 21 days from the date of purchase. merchandise must be in original and unworn condition and accompanied by original gift box with all warranty cards and explanation booklets intact. Closeouts, special orders, altered pieces (including ring sizing) and custom pieces are not returnable or exchangeable. Gift Certificates are not redeemable for cash and may be used for purchases only. Returns within 10 days of purchase may be fully refunded less the restock charge. Items returned within 21 days will be returned in the form of store credit or exchange. All returns are subject to a restocking fee of 15% of the original invoice charge.

Please see in-store associate for further information or the back of your transaction receipt. 

 

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Do you have lab-grown diamonds?

We do not stock lab-grown diamonds, but can order from our trusted suppliers on clients request. 

 

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100 W Center St., STE 101
Fayetteville, AR 72701

Open Hours

Tuesday – Friday: 10am – 5pm
Saturday: 10am – 2pm